Posts Tagged ‘OnePlus’

OnePlus 7 Pro black screen

Saturday, October 19th, 2019

I have OnePlus 7 Pro. Following the recent update to Android 9, (Just now updated to Android 10, so I don’t know if this problem still relevant) – Once every 2-3 weeks or so, the phone would not wake up from sleep, and remain having a black screen. Long-pressing on the power button has no effect, and the phone remained “dead” as far as I could see. The only indication it was not “entirely dead” was that it generated a very low level of heat.

After leaving it for two days just laying around, I attempted to start it and got a screen message saying the phone needs to be charged enough to start.

It appears, based on this thread, that the phone might have gotten into deep-sleep, from which it could not wake up. A quick workaround was to long-press on Volume Up + Power for about 10-15 seconds. It vibrates (which is the best response ever at that stage) and then you can start the phone normally and it works correctly.

I hope that the Android 10 update solved this issue.